Contax Participações S.A. is a corporation (sociedade por ações) with the purpose to participate in commercial and civil companies and its only controlled company (wholly-owned company) is TNL Contax S.A. (“Contax”), one of the main companies to provide outsourced contact center services in Brazil . Contax is specialized in designing, implementing, and operating complex contact centers , aiming at helping its clients to improve their customer relationships and maximize the value they provide to them. Among Contax's clients are many of Brazil 's leading companies of the telecommunications, financial services, utilities and internet sectors, among others.